Privacy policy

Last updated: October 20, 2025

Your privacy is important to us. This Privacy Policy explains how Bikinville S.R.L., located at Corso Galileo Ferraris 22, 10121 Turin, Italy (“Bikinville”, “we”, “us”, or “our”), collects, uses, and protects your personal information when you visit or make a purchase from our website or interact with our services.

By using our website, you consent to the practices described below.

1. What We Collect and How We Use It

When you make a purchase or interact with our website, we collect certain personal information to provide and improve our services.

Personal Information You Provide

• Contact and Order Details: name, billing and shipping address, email, and phone number.
  → Used to process your orders, manage deliveries, and provide customer support.

• Payment Information: credit/debit card details or other payment data.
  → Processed securely by our payment providers (e.g., Shopify Payments, PayPal) — we do not store full card numbers.

• Account Information (if you create one): login details and preferences.
  → Used to manage your account and offer a personalized experience.

• Marketing Preferences: email subscription choices and communication consent.
  → Used to send news, product updates, and exclusive offers, only with your consent.

Automatically Collected Information

When you browse our website, we automatically receive information such as:

• your IP address, browser type, and operating system;

• device identifiers; and

• usage data, such as pages viewed and interactions.

This helps us understand website performance, detect issues, and personalize your shopping experience.

2. Shopify and Data Processing

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.
Your data is stored through Shopify’s data storage and databases, protected by firewalls and encryption.

If you choose a direct payment method, your payment data is processed and encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS).

For more information, you may read Shopify’s Terms of Service and Privacy Policy.

3. Consent

We collect and process your personal data when:

• you provide it voluntarily (for example, to complete a transaction or subscribe to our newsletter);

• you give explicit consent for marketing communications; or

• we have a legitimate interest to improve and secure our services.

You may withdraw your consent at any time by contacting us at info@bikinville.com.

4. Disclosure of Information

We may share your data with trusted third parties who help us operate our business, such as:

• Shopify (hosting and transactions);

• payment gateways;

• shipping and logistics partners; and

• professional service providers (e.g., IT, analytics, or marketing support).

These partners are required to use your information only as necessary to perform their services.
We may also disclose your information if required by law or in response to valid legal requests.

5. International Data Transfers

As we use Shopify and other third-party services, your data may be transferred to servers outside the European Economic Area (EEA), including Canada and the United States.
When this happens, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent legal mechanisms) to protect your information.

6. Cookies

We use cookies and similar technologies to:

• enable site functionality and secure login;

• analyze website traffic and performance;

• remember your preferences; and

• provide relevant advertising.

You can manage or disable cookies at any time through your browser settings or by using the cookie banner available on our website.
For detailed information on the cookies used by Shopify, visit Shopify’s Cookie Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy — typically:

• Order data: 6–10 years (to comply with tax and accounting regulations)

• Marketing data: until you withdraw consent

• Customer support records: up to 2 years after your last interaction

8. Your Rights

Depending on where you live, you have the right to:

• access and obtain a copy of your personal data;

• correct or update inaccurate information;

• request deletion (“right to be forgotten”);

• restrict or object to processing;

• withdraw consent for marketing;

• receive your data in a portable format.

To exercise any of these rights, please contact info@bikinville.com or write to:

Bikinville S.R.L. – Privacy Compliance Officer
Corso Galileo Ferraris, 22 – 10121 Turin, Italy

U.S. Visitors (CCPA and State Laws)

If you are a resident of California or another U.S. state with privacy laws, you may also have the right to:

• request information about the categories of data we collect and share;

• opt out of “sales” or “sharing” of personal data (as defined by applicable law); and

• request deletion of your personal data.

You can exercise these rights by contacting us at info@bikinville.com or by using the Global Privacy Control (GPC) setting in your browser. We may introduce a dedicated “Do Not Sell or Share My Personal Information” page in the future to make this process even easier for our U.S. customers.

9. Security

We follow industry best practices to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
When you provide payment information, it is encrypted using SSL and protected with AES-256 encryption.
While no online method is 100% secure, we maintain and regularly review strong security protocols to safeguard your information.

10. Age of Consent

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this website under your supervision.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates take effect immediately upon publication on our website.
If we make significant changes, we will notify you on this page or via email (if applicable).

If Bikinville is acquired or merged with another company, your information may be transferred to the new owners to ensure continuity of service.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Privacy Compliance Officer
Bikinville S.R.L.
Corso Galileo Ferraris, 22 – 10121 Turin, Italy
📧 info@bikinville.com